Tag Archives: call centers

ANALYTICS, BIG DATA – BIG DEAL

banner james carlini - Carlini's CornerBy James Carlini

Big Data and Analytics are the talk of many corporate organizations. What are some of the real applications and have they been fully thought out by the experts?

On September 4th, the Second Annual Conference on The Practice of Analytics will be presented at the University of Chicago’s Gleacher Center in downtown Chicago. There will be experts on Continue reading

AREA CODE 809: JUST ANOTHER PHONE BILL SCAM

banner james carlini - Carlini's Corner

By James Carlini

Area Code 809 Phone Scam

There are a lot of Emails going around on the internet warning people to watch out for any calls that say to return the call to a number inside of the 809 area code.  Some have said this is an exaggerated threat, but if you look closely, it isn’t.  This kind of scam happens.

Graphic Caution Phone ScamThis is a real threat and will cost you money and more importantly, time, if you get caught up in it.

The Email being circulated warns of calls coming in to be Continue reading